Digital Services Agreement

1. Services Covered

Services may include, but are not limited to:

Specific deliverables and scope will be outlined in the invoice, service description, checkout page, or written proposal.

2. Payment Terms

• Payment is due in full unless otherwise stated in writing.
• Work begins upon receipt of payment and required materials.
• Advertising placements may require reserved inventory and scheduling in advance.
• Payments are processed via Square or another Company-approved payment processor.

3. Refund Policy (Strict)

Because these are customized digital and promotional services:

• All sales are final.
• No refunds will be issued once work has begun.
• No refunds will be issued once a campaign has been scheduled or advertising inventory has been reserved.
• No refunds will be issued once Client has received, reviewed, downloaded, accessed, or accepted any portion of the service.

4. No Guarantee of Results

Outcomes depend on market conditions, platform algorithms, audience response, employer decisions, timing, and external factors beyond Company’s control.

5. Revisions

• Reasonable revisions may be provided if included in the service package.
• Additional revisions beyond scope may require additional fees.
• Major scope changes require written agreement.

6. Client Responsibilities

Client agrees to:

• Provide accurate and truthful information.
• Submit all requested materials promptly.
• Maintain rights to any submitted content, media, logos, and files.
• Review drafts and provide feedback in a timely manner.

Delays in response may extend timelines and may affect launch or delivery dates.

7. Delivery & Fulfillment

Services are considered fulfilled when any of the following occur:

• Advertising placements go live
• Sponsored content is published
• Email campaigns or newsletter promotions are sent
• Drafts, completed files, strategies, resumes, or other deliverables are provided to Client

Proof of delivery may include screenshots, live URLs, sent emails, shared files, draft files, or internal fulfillment records.

8. Creative Approval

Company reserves the right to approve, reject, pause, or request modification of any submitted materials to ensure compliance with legal, ethical, audience, and brand standards. Company may decline deceptive, unlawful, offensive, or otherwise unsuitable content.

9. Intellectual Property

• Upon full payment, Client receives rights to finalized deliverables created specifically for Client, except where third-party platform rules apply.
• Company retains rights to templates, frameworks, strategy systems, and proprietary processes.
• Company may use non-confidential work samples for portfolio purposes unless otherwise agreed in writing.

10. Limitation of Liability

Company’s total liability shall not exceed the total amount paid for the specific service.

Company is not liable for:

• Lost income or profits
• Platform suspensions
• Algorithm changes
• Employer decisions
• Third-party service failures

11. Chargebacks

Client agrees to contact Company before initiating any chargeback or payment dispute.

By purchasing, Client acknowledges that these services are digital, custom, scheduled, and non-returnable. Filing a chargeback after services have been scheduled, reserved, delivered, or fulfilled constitutes breach of this Agreement.

12. Termination

Company reserves the right to terminate services due to:

• Misrepresentation
• Harassment or abusive conduct
• Failure to cooperate
• Illegal or unethical requests

No refunds will be issued for termination due to Client misconduct.

13. Governing Law

This Agreement shall be governed by the laws of the State of New Mexico.

14. Acceptance

By submitting payment, Client confirms they have read, understood, and agreed to this Agreement.